A growing company was hiring quickly across multiple states. Managers were promoted faster than systems matured. HR decisions were inconsistent and increasingly risky.
What Was Breaking
Inconsistent manager decisions
Poor documentation practices
Escalating employee relations issues
Leadership hesitation around terminations
My Role
Stepped in as fractional CHRO to bring structure and clarity.
Actions Taken
Clarified decision ownership and standardized performance expectations.
Manager Support
Coached managers through real situations and addressed root causes.
100%
Cleaner Decisions
Documentation and processes aligned across all states
60%
Fewer Escalations
Reduced repeat issues by addressing root problems
3x
Manager Confidence
Leaders gained clarity on tough calls
HR became quieter and more predictable. Problems were solved before they escalated.
Case Study 2
Reduction in Force With Dignity and Control
Situation
A company needed to reduce headcount due to market and financial pressure. Leadership was concerned about morale, legal risk, and execution.
What Was at Risk
Poorly handled messaging
Inconsistent selection criteria
Manager anxiety and confusion
Long-term trust damage
My Role
Designed the reduction framework
Defined selection criteria with legal counsel
Prepared leaders for difficult conversations
Structured post-layoff communication
01
Framework Design
Created defensible selection criteria and decision matrix
Outcome: Reduction executed cleanly with minimal disruption. Clear, humane communication preserved leadership confidence. Change was handled with clarity, not chaos.
Case Study 3
Leading Through Reorganization
Situation
A company restructured teams after a strategic shift. Roles changed, reporting lines moved, and uncertainty increased across the organization.
What Was Breaking
Role confusion and overlap created friction. Manager resistance slowed progress. Employee disengagement spread. Decision paralysis set in.
My Approach
Led org design discussions
Clarified roles and expectations
Supported managers through change
Direct Action
Addressed performance issues directly
Reinforced accountability
Created clear ownership
Results
Faster adoption
Reduced friction
Teams stabilized quickly
1
Week 1-2
Assessment and design
2
Week 3-4
Role clarification
3
Week 5-6
Manager coaching
4
Week 7-8
Team stabilization
Case Study 4
Managing High-Risk Employee Relations
Situation
A senior employee issue carried legal and reputational exposure. Leadership was divided on next steps. The situation required immediate, decisive action.
What Was at Risk
Inconsistent handling across departments
Potential escalation to litigation
Loss of leadership credibility
Reputational damage
Investigation
Gathered facts systematically. Documented everything thoroughly. Maintained objectivity throughout the process.
Legal Coordination
Worked closely with counsel. Prepared defensible documentation. Evaluated all options carefully.
A company introduced AI-enabled HR tools to improve efficiency. Leaders underestimated the people impact and regulatory risk. What started as a technology upgrade became a change management challenge.
What Was Breaking
Confusion around accountability
Manager mistrust of automated recommendations
Unclear oversight and governance
Risk under the Colorado AI Act
My Role
Identified where AI influenced decisions
Defined human oversight requirements
Established governance practices
Integrated AI into normal workflows
Risk Assessment
Mapped all AI decision points and regulatory requirements
Governance Framework
Created clear accountability and oversight structures
Change Support
Coached leaders through adoption and addressed concerns
Integration
Embedded AI tools into existing HR workflows
Outcome: Improved adoption with reduced fear and confusion. Clear accountability established. Defensible practices aligned with Colorado AI Act requirements.
What These Examples Have in Common
Across all situations, certain patterns emerge. Change was inevitable. Risk was present. Leaders needed clarity, not theory.
Slowed Down Decisions
Created space for thoughtful consideration. Prevented rushed mistakes. Ensured all stakeholders were aligned before action.
Structured Complexity
Brought frameworks to messy situations. Made the overwhelming manageable. Turned confusion into clear next steps.
Supported Leaders
Coached through high-pressure moments. Provided confidence during uncertainty. Remained steady when others couldn't.
Protected Everyone
Balanced business needs with people impact. Minimized legal exposure. Created outcomes that were both defensible and humane.
My role was to bring structure to complexity, support leaders through pressure, and protect both the business and the people.
Why This Matters
Change management is not a workshop. It's not a slide deck or a theory. It's what happens when decisions affect real people.
Handled poorly, change creates damage that lasts. Morale drops. Trust erodes. Good people leave. Legal risk increases.
Handled well, it builds trust. Teams stabilize faster. Leaders gain confidence. The organization emerges stronger.
When Change Is Handled Poorly
Morale declines rapidly
Trust erodes across teams
Top performers leave
Legal exposure increases
Recovery takes months or years
When Change Is Handled Well
Trust deepens through transparency
Teams adapt and stabilize quickly
Leaders grow more confident
Risk stays contained
The organization emerges stronger
The difference is preparation, structure, and support. That's what I provide.
Let's Talk
If your company is navigating change, pressure, or risk, this work may be relevant to your situation.
A conversation can clarify where you are and what's needed next.
What kind of change you're facing
Growth, reorganization, reduction, or crisis—we'll identify the core challenge
Where leadership support is needed
Pinpoint the gaps in capability, capacity, or confidence